Aircraft on Ground Logistics

What is Aircraft on Ground Logistics?

First of all, let’s get to the question: What does “Aircraft on Ground” mean?

This phrase refers to an aircraft that has to remain on the ground unplanned. The aircraft cannot continue its flight operations due to a technical malfunction or damage. Aircraft on Ground is often abbreviated as AOG.

So, Aircraft on Ground logistics – or AOG logistics – is a special form of emergency logistics for aviation. It involves transporting required spare parts. The parts must be brought to the location of the immobilized aircraft as quickly as possible.

The goal is to keep the downtime of the aircraft as short as possible. Because every minute of downtime results in high costs for the airline. Aircraft on Ground logistics minimizes these costs through fast, well-coordinated deliveries.

Contact

T: +49 69 8700894 0
F: +49 69 8700894 29

operations@egl-world.com

What Are the Consequences for Passenger Air Traffic in the Event of Aircraft Failure?

The failure of a passenger aircraft causes significant disruption to the flight schedule, as well as inconvenience and financial loss on the part of the airline and travelers.

Financial losses:

• Lost ticket revenue due to cancelled flights.
• Ongoing personnel costs for crew and ground staff
• Parking fees for parked aircraft at the airport
• Costs of obtaining or renting a replacement aircraft

Passenger care and compensation:

• Costs for hotel, meals and compensation payments
• Additional expenses for organizing alternative flights
• Customer service for the care of disgruntled passengers

Damage to image and dissatisfaction:

• Negative press echo and damage to reputation
• Complaints and disgruntled customers in social media
• Passengers may switch to the competition
• Negative reviews on rating portals and Google company profiles

Operational disruptions:

• Delays in the flight schedule and subsequent delays
• In the worst case: total failure of flight operations
• Air passenger rights claims and compensation processes

Planning and organization:

• Additional effort for rescheduling and disposition of aircraft and crews
• Rescheduling of maintenance cycles and rotation of fleets
• Changing slot times at airports

What Are the Consequences for the Transportation of Air Cargo?

The failure of a cargo aircraft (or the cargo hold in a failed passenger aircraft) has far-reaching consequences for supply chain operations. The delayed or failed delivery of cargo results in significant damage to all parties involved.

Transportation and supply chain implications:

• Additional reloading and transportation costs due to rebookings.
• Time delays in the global flow of goods
• Just-in-time delivery to production sites comes to a standstill

Consequences for perishable and temperature-controlled freight:

• Perishable goods (e.g. fruit) may become unusable
• Temperature-controlled pharmaceutical products may become unusable
• Perishable freight may incur disposal costs

Loss of confidence and image:

• Loss of confidence of freight customers due to delivery delays
• Damage to image as a reliable logistics service provider
• Disgruntled business customers may switch to competitors

Financial and legal consequences:

• Higher insurance premiums due to increased risk
• Contractual penalties vis-à-vis freight/mail customers
• If no replacement aircraft is available, freight must be rejected

Impairment of sensitive goods in transit:

• Express shipments arrive too late at consignee
• Medical products arrive too late at the recipient

Contact

T: +49 69 8700894 0
F: +49 69 8700894 29

operations@egl-world.com