Tracking AOG shipments requires far more sophisticated and intensive monitoring than standard cargo shipments because airlines need constant updates to coordinate maintenance schedules, crew planning, and passenger rebooking decisions. Modern AOG logistics providers have developed multi-layered tracking systems that provide real-time visibility throughout the entire delivery process.

Online portals and mobile applications serve as the primary interface for airlines to monitor their AOG shipments. These systems typically display current shipment status, estimated arrival times, any delays or complications, and contact information for immediate assistance. Airlines can access these systems from operations centers, maintenance facilities, or even from mobile devices at remote airports, ensuring that decision-makers always have current information regardless of their location.

Automated notifications keep relevant personnel informed without requiring them to constantly check tracking systems. Key stakeholders receive immediate alerts when shipments are picked up, when they clear customs, when flights depart and arrive, and when delivery is completed. These notifications often include estimated arrival times that are continuously updated based on actual flight performance and ground handling progress.

Pickup confirmation provides verification that the correct parts have been collected from the supplier and are properly packaged and documented for shipment. This initial confirmation often includes photos of the parts and packaging to provide visual verification that everything is correct before the shipment enters the transportation network.

Departure and arrival notifications track movement through each transportation leg, whether by air or ground. For air shipments, these notifications indicate when flights actually depart (not just scheduled departure times), current flight status, and actual arrival times. Ground transportation tracking uses GPS monitoring to provide real-time location updates and estimated arrival times based on current traffic conditions.

Customs clearance status updates are particularly critical for international shipments because customs delays can significantly extend delivery times. Advanced tracking systems monitor shipments through customs processes and alert logistics coordinators immediately if any documentation issues or inspection requirements arise that might cause delays.

Delivery confirmation includes proof of receipt with signatures from authorized maintenance personnel, timestamps, and often photographic evidence that parts have been delivered in good condition. This final confirmation triggers billing processes and provides legal documentation that the AOG service has been completed successfully.